Skip to main content

How Jyan Isaac Bread Elevates the Farmers Market Experience with Toast

Business type

Cafe / Bakery

Location

Santa Monica, CA

The Jyan Isaac Bread stand at a local farmers market.

For a success story like Jyan Isaac Bread, efficiency isn’t just a goal—itʼs a necessity. When the business transitioned its seven weekly farmers markets to Toast, Farmers Market Operations Manager Marilyn Cadenbach needed a system that could keep up with rapid-fire sales and a never-ending line of customers.

From Complexity to Connected Control

Before making the switch, Marilynʼs team navigated a cumbersome setup involving tablets, external power banks, and separate card readers. The move to Toast Go® 3 Cellular Handhelds consolidated their tech into a single, durable device that they can trust to help keep them running.

  • Integrated Efficiency: Orders, payments, menus, and more in one compact, connected system.

  • Built for the Market: With a 5ʼ drop rating, 24+ hour battery life, and resistance to spills and dust, Toast handhelds offer proven durability for outdoor market use – no matter the setting.

  • Reliable Connectivity: Operating in various outdoor settings, the business relies on the handheld’s cellular capabilities, which have provided smooth sailing without any connectivity drops.

"Toast Go® 3 is easy to hold and clearly designed with the user in mind. It feels like the product team really thought through how people actually work."

Marilyn Cadenbach

Farmers Market Operations Manager

Support That Raises the Bar

Transitioning a complex operation— including seven separate revenue centers and different menus for each market — required more than just good hardware; it required a true partnership. Marilyn, a self-described detail-oriented problem solver, found a breath of fresh air in Toastʼs customer support team.

  • Expert Knowledge: Marilyn was blown away by the professionalism and patience of the support staff. “Toast support has been patient, helpful, and deeply knowledgeable. After working with so many other systems, Toast Support has raised the bar considerably," she said.

  • Proactive Problem Solving: When configuring the unique needs of multiple farmers market locations, Toast agents worked alongside Jyan Isaac Bread to find solutions for multiple revenue centers, and complex menu and reporting structures.

  • Empowering Tools: Beyond phone support, Marilyn utilizes Toast IQ, the AI assistant, to get real-time insights across all seven locations directly from her phone.

“I’ve had the best experience with Toast customer support. I was blown away by how professional, patient, and knowledgeable they were. Having done support with so many other groups, Toast customer support was really a breath of fresh air.”

Marilyn Cadenbach

Farmers Market Operations Manager

A Stronger Foundation for Whatʼs Next

For Jyan Isaac Bread, the move to Toast is about more than replacing one system with another. It is about giving a growing business the tools and support it needs to operate with confidence, whether at the farmers markets, their café and retail store, or as the company expands.

With Toast Go® 3 handhelds simplifying service in fast-paced outdoor environments, and Toast support helping solve challenges along the way, Jyan Isaac Bread has a stronger foundation for growth—one that matches the care, energy, and ambition behind the business itself.

Photos by Joy Limanon and Jenny Patterson

Photo by Joy Limanon

Join the community building what's next

Over 180,000 * locations trust Toast to manage their daily operations, stay synced, and protect their margins. See what Toast can do for your business.